Informativa sulle spedizioni
Processing Time All orders are processed within 1–3 business days from the date of purchase.
Estimated Delivery Times
🇮🇹 Italy: 7–15 business days
🇪🇺 European Union: 10–20 business days
🌍 Rest of the world: 15–30 business days
Delivery times may vary depending on the destination, customs clearance, and exceptional circumstances (public holidays, weather conditions, etc.).
Shipping Costs Shipping costs are calculated at checkout based on the destination and order weight.
Order Tracking Once your order has been shipped, you will receive an email with a tracking number so you can follow your delivery in real time.
Customs & Import Duties For international shipments, any customs duties or import taxes are the responsibility of the recipient. Neela is not responsible for such costs.
Shipping Issues If your order has not arrived within the estimated timeframe, please contact us at vilottisara@gmail.com and we will do our best to resolve the issue.